Welcome to OMS, Headquartered in DePere, Wisconsin. The founders of OMS have over 10 years' experience providing a proven cost effective alternative to OEM maintenance services while allowing business owners to protect their investments in computer equipment - and in the productivity of their business. OMS offers extensive multi-vendor experience, a diverse service offering, and the technical talent required to meet our customer's needs with the goal of providing maximum system availability.

• Customer Satisfaction - Quality control and management programs (customer satisfaction surveys, customer visits and courtesy calls) provide immediate feedback on our field service processes. From this feedback, we are able to redesign our processes, if required, and fine tune our performance approaches to ensure customer satisfaction.
• Knowledge - OMS has proven expertise administering maintenance contracts and serving customers throughout the United States, Canada and Puerto Rico. Contract sizes range from large-scale single contracts to small and medium widespread geographical sites. Technician experience ranges from mainframe to mid-range to desktop.
• Value Added - We offer flexible, custom designed maintenance programs to fit the unique requirements of each customer. Our professional services, custom management and administrative reports, and dedicated customer service representatives provide a level of service unmatched in the industry.
• Partnerships - OMS utilizes a nationwide network of over 16,000 contracted technicians to assist with providing on-site services. Our business model of using and maintaining a network of contracted technicians around the nation, allows us to grow and transform with the industry.

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